Returns & Exchanges

We want you to love your sustainable swaps, but if something isn't right, we offer returns on most items within 30 days of purchase. Please ensure products are in their original packaging to help us keep our mission of reducing waste on track.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Pack Your Items

  Securely place the unused items back in their original eco-friendly packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days.